At DELTA, we are committed to delivering high-quality medical devices to our customers while ensuring compliance with applicable regulatory requirements. Our Quality Policy is based on the ISO 9001:2015 standard and reflects our dedication to continuous improvement and customer satisfaction.
We strive to:
- Provide Safe and Effective Products: We import and distribute medical devices that meet the highest standards of safety and effectiveness. Our products undergo rigorous quality control measures to ensure their reliability and performance.
- Comply with Regulatory Requirements: We adhere to all relevant laws, regulations, and industry standards governing the import and distribution of medical devices. Our processes and procedures are designed to ensure compliance and maintain the necessary certifications.
- Meet Customer Expectations: We understand the importance of meeting our customers' expectations. We actively engage with our customers to understand their needs and strive to exceed their expectations through prompt and efficient service.
- Continuously Improve: We are committed to continually improving our processes, products, and services. Through regular monitoring, analysis of data, and feedback from customers and stakeholders, we identify areas for improvement and implement appropriate actions.
- Foster a Culture of Quality: Quality is the responsibility of every employee at DELTA. We promote a culture of quality by providing training, resources, and support to our employees, empowering them to contribute to our quality objectives.
This Quality Policy is communicated, understood, and implemented throughout the organization. It is regularly reviewed to ensure its ongoing suitability and effectiveness. DELTA is dedicated to upholding this Quality Policy and achieving excellence in all aspects of our operations as a medical device importer and distributor.
AUGUST, 2023