· Installation
Addis Ababa · since 1996
Your laboratory does not get to have a bad day.
Delta has supplied, installed and maintained medical and laboratory technology across Ethiopia since 1996. More than ten global manufacturers. More than 100+ health institutions. One number to call when something stops.
30+years in the same market
100+health institutions served
16manufacturer partnerships
8equipment categories
01 · The real problem
Ethiopia does not have an equipment shortage. It has an uptime shortage.
An analyser idle for six weeks waiting on a part is not an equipment problem. It is a laboratory that cannot run tests, a clinician guessing, and a patient waiting for an answer that never comes.
Anyone can import a machine. Keeping it running for a decade, in this country, is a different business — and it is the one Delta has been in since 1996.
02 · What we do
Three practices, one commitment.
01
Supply
Verified international technology brought into the country — diagnostics, imaging, oncology, surgery, sterilisation, research instrumentation and clean air.
02
Service
Field engineers, a parts inventory held in Addis Ababa, and response commitments we publish rather than promise.
03
Training
Your technologists learn the instrument on your bench, with your samples, before we consider the installation complete.
03 · Solutions
From the clinical bench to the research floor.
Clinical Diagnostics
Haematology, clinical chemistry, immunoassay and blood gas — the daily workload of a hospital laboratory.
Flow Cytometry
Cell-based assays and high-complexity flow applications for immunology, oncology and research.
Microscopy & Imaging
Optical, confocal and electron microscopy, from routine histology to sub-nanometre materials analysis.
Research Instrumentation
Magnetic resonance, mass spectrometry, X-ray diffraction and elemental analysis.
Oncology & Radiotherapy
Radiotherapy delivery, pathology workflow and stereotactic neurosurgery.
Sterilisation & CSSD
Central sterile services, washer-disinfectors and steam sterilisers.
Clean Air
Monitored air decontamination for theatres, isolation wards and laboratories.
Reagents & Consumables
Research chemicals, laboratory glassware and general supplies.
04 · Service
The engineer arrives with the part.
Three contract tiers, a published process, and engineers who carry the likely part in the vehicle before they set off.
- 01
You call
One number, one email. Reference your institution and the instrument.
- 02
We triage
An engineer calls back to establish whether this is a settings issue, a consumable issue or a hardware fault. A meaningful share of calls are resolved here.
- 03
We attend
If it needs hands, an engineer is dispatched with the likely parts already in the vehicle.
- 04
We repair or escalate
Fixed on site where possible. Where a part is not held locally we tell you the lead time honestly and, where we can, offer a workaround.
- 05
We verify and document
Performance verification before we leave, and a written service report for your records and your auditors.
05 · We represent
Manufacturer partners
- Beckman Coulter
- Cepheid
- Stago
- MYR
- Leica Microsystems
- Medica
- Gilardoni
- BEBIG Medical
- ESCO
- LMB
- Diagast
- Merck
- JEOL
- Bruker
- Genano
- VWR, part of Avantor
06 · Clients
Trusted where it matters most.
Tikur Anbessa Specialised Hospital
Public · Teaching
St. Paul's Hospital Millennium Medical College
Public · Teaching
Ethiopian Public Health Institute
Public · Research
Ethiopian Pharmaceutical Supply Service
Public · Supply
Federal Ministry of Health
Government
Yekatit 12 Hospital Medical College
Public · Teaching
ARSHO Medical Laboratories
Private · Diagnostics
Sante Medical Centre
Private · Hospital
Landmark Hospital
Private · Hospital
Girum Hospital
Private · Hospital
Ethio Tebib
Private · Diagnostics
07 · Recent
Recent
· Company